You can return or exchange your item 30 days after it is received for any reason with proof of purchase, packaging and hang tags intact, and all items included. Note that the customer is responsible for shipping the item back to GOMATIC.To kickstart

FREE RETURN POLICYYou can return or exchange your item 30 days after it is received for any reason with proof of purchase, packaging and hang tags intact, and all items included. Gomatic are happy to offer a return service absolutely free of charge. You will need to reach out to us to request a pre-paid label.To kickstart the return process, please send an email to <a href="mailto:Info@gomatic.co.uk">Info@gomatic.co.uk</a> with &quot;Return&quot; or &quot;Exchange&quot; in the subject line as well as the order number and reason for return/exchange in the body of the email.Liability:GOMATIC is not liable for damage to computers, cameras, equipment, clothing or anything in your surrounding environment as a result of using our products. GOMATIC is also not liable for bodily injury to yourself or others as a result of using our products.Items purchased from unauthorized resellers are not covered by this lifetime warranty.&#xA0;Proof of purchase necessary

Return Policy

The best way to get a hold of us is by shooting us an email at info@gomatic.co.uk. Our Customer service reps are on Monday through Friday 9AM-3PM. If you have some product questions or concerns you can get some help from our virtual shopping assista

The best way to get a hold of us is by shooting us an email at info@gomatic.co.uk. Our Customer service reps are on Monday through Friday 9AM-3PM. If you have some product questions or concerns you can get some help from our virtual shopping assistants by clicking on the blue Icon in the bottom right corner of your screen.&#xA0;Our Virtual Shopping Assistants&#xA0;are on Monday through Friday 9AM-3PM Track my order You can <a href="https://gomatic.co.uk/apps/tracktor/track" target="_blank">Click Here</a> to track your order

Contact Us

Reach out to our Customer Support team via Email

Gomatic

General

How do I clean my bag/ luggage?

My Product doesn't have a QR Code or Serial Number

Product Registration

Reattaching the Chest Strap

Toiletry Bags

Which compression cubes should I get?

Replacement Parts

Vacuum Bag

Tech Case details

What are the materials in the GOMATIC Wallet?

Apparel Sleeve Dimensions

Shirt Organizer Details

Messenger Bag Strap Length

Accesories

Bag Dimensions

Whats the difference between the GOMATIC Backpack and Travel Pack?

Whats the difference between the Version 1 and Version 2 bags?

What's the difference between the 40L and 30L Travel Bag?

My bag doesn't stand upright on its own

Are GOMATIC Products Waterproof?

Do your bags meet airline carry-on dimensions?

Which bag is right for me?

What size water bottle fits in the Water Bottle Pocket?

What are the differences between the GOMATIC Travel Pack and 30L Travel Bag?

Whats the difference Between the Shirt Organizer, Apparel Sleeve, and Garment Bag?